The pick and pack system is a full-service operation offered by warehousing and distribution providers to companies. Pick and pack is where the distribution company handles all aspects of the fulfilment process after the company delivers the items in their stock to the warehouse. These items are stored for easy access and when they are ordered they are repackaged and delivered to customers.

There is a wide choice of pick and pack distribution companies available. When you are choosing a pick and pack company for your fulfilment needs it is important to consider a few key factors.

1. Does the Provider Offer a Complete Service?

When you are looking for a pick and pack service you are searching for a service that takes all of the distribution process out of your hands, so it goes without saying that the process needs to be complete. Think about whether you can safely assume that the system will take control from the point of order until the product is delivered. You should look further if the solution doesn’t provide assurances that this is the case.

2. How Will Stock be Transferred to the Warehouse?

Packaging company systems differ, and you need to know how you are going to move your stock to the warehouse in order to be picked and packed. Will the system suit your requirements? Is the cost good? You need to work out how the costs will be affected by changes in stock volume, too.

3. What Are the Shipping Options?

Optimising shipping is a fine art and you need to find out how the pick and pack service intends to do it. You want to offer a range of delivery options to customers but you need to know that, behind the scenes, the delivery is taking place economically. Make sure you understand how delivery is decided based on couriers, size of van, etc. Of course, you also need to know about shipping prices. If you want to be able to offer low-cost shipping to your customers you need to know that you are paying a good price for the system in the first place.

4. How Are Items Packed?

Consider how the packaging of your items will be regarded by your customers. Check what packaging the provider uses and whether it suits your needs. You need to ensure that all items are delivered safely but you should also consider minimising packaging waste.

5. How Do I Monitor the Service?

Find out how you keep a track of your stock and your deliveries. Look at the systems in place for inventory management and make sure that while the system is automatic on your part you also have insight over the entire process, which will keep the whole thing accountable.